Will artificial intelligence be able to renegotiate the mobile contract, change electricity companies or automatically reduce the internet bill? The question, which until recently sounded futuristic, is beginning to worry many businesses. First it was insurers, this spring, when the agreement between OpenAI and Spain's Tuio showed that ChatGPT could prepare insurance quotes for clients. Then came software companies, punished on the stock market for fear that new AI models would automate increasingly complex professional tasks, particularly programming or consulting. Now the concern has reached telecommunications.

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